UK, european and global shipping
Next-day UK mainland delivery*
For most of our greater London deliveries we use our own fleet of vans and staff drivers. This enables us to provide the best possible delivery service throughout the capital, including an optional same-day service and pick-up / drop-off of equipment for service / repair.
For UK mainland deliveries outside London we use Royal Mail Special Delivery, DPD and TNT.
Where an item is in stock and ordered on a working day before 12pm delivery it is normally dispatched that day for delivery during the next working day. Deliveries can be any time up to 6pm although most deliveries are made before 1pm.
If you need a timed AM or Saturday AM delivery then this can be selected for an additional charge.
Fast worldwide shipping
Wherever you're located you can rely on us to provide rapid delivery through our carefully selected global network of carriers.
Our logistics department work closely with our sales support team in order to determine the most cost-effective carriage method available that can meet your preferred delivery timescale. We will arrange full insurance cover against loss or damage during international transit and customers with their own cargo insurance can elect to self-insure.
All consignments are carefully and robustly packed in order to minimise any risk of damage during transit and large shipments are often palletised and film-wrapped.
VAT is not charged to EU business customers who provide a valid VAT registration number. VAT numbers are validated through the VIES VAT number validation portal:
All shipments to customers based outside the EU are exempt from UK VAT and will include a full commercial invoice to aid customs clearance in the destination country.